Participation terms
V2.2.20 · 18.10.2026
Operator and contact
Mike Heldt · TheUnschoolSchool Żurawi Trakt 67c, 83-047 Huta Dolna, Polska hello@theunschoolschool.org · +48 517 715 808 Mike Heldt runs the project in his own name. TheUnschoolSchool is the project name, not a separate legal entity. Use the email or postal address above for programme questions, complaints, withdrawal and personal-data requests.
What participation includes
A programme primarily for families with children aged 5–10: a personal PDF adventure letter, a memories page and a Parent Compass. The parent or legal guardian registers and agrees to participation. This is not a statutory school, an accredited course or fulfilment of compulsory schooling. The Academy of Explorers, Luna and Alex belong to our illustrated story; they do not mean individual lessons with a live mentor. We do not promise particular learning outcomes or meetings with other families.
Welcome and five free adventures
After email confirmation, we prepare each child’s welcome pack. The first adventure is sent on the next Monday–Friday day, after 8:00 a.m. Europe/Warsaw time. One new adventure follows each Monday–Friday, including school holidays, in your family’s own sequence. Weekends do not change that sequence. Five free adventures require no payment details and do not start a subscription. Free daily delivery ends after five adventures. With separate optional permission, we send one invitation to paid continuation after adventure five; permission is not a condition of the free programme.
Language and personalisation
Your welcome pack, organisational emails, daily adventure PDFs and Parent Compass use the programme language selected at registration: Polish or English. Browser language and later changes to the website language do not change your family’s saved programme language. Children at the same stage receive the same core idea; personalisation means their name or nickname and chosen form of address, not an individually designed curriculum. A child’s surname, birth date or biological sex is not required.
Prices, purchase and participation period
Monthly plan: 9.99 USD per selected child, charged at purchase and renewed monthly until the next renewal is cancelled. Annual plan: 99 USD per selected child for twelve months, paid once without automatic renewal. Prices include taxes. Your total depends on the number of selected children; Checkout shows the final amount and conditions before payment. If Checkout offers another currency, check its displayed exchange rate and final amount. The paid period begins when payment is confirmed. The next letter is sent the next Monday–Friday day after 8:00 a.m., continuing with the next unsent adventure. Payment on Friday, Saturday or Sunday means the next dispatch is Monday. Participation is for a month or twelve months, not a guaranteed number of PDFs. Earlier purchases retain the conditions confirmed at purchase. These are the prices for the English programme. The Polish programme is priced in PLN. Your family’s saved programme language determines new booking prices; changing the website language alone does not change your programme or an existing subscription. Stripe Managed Payments may present a converted local-currency amount and shows the final currency and total before you pay.
Stripe Managed Payments and confirmation
Stripe Managed Payments handles the purchase as Merchant of Record through the entity named in Checkout and your purchase confirmation. Read the sales terms provided there before paying. Mike Heldt prepares and delivers the programme and provides content-related support. Stripe/Link handles payments and transaction matters. Clicking our website button alone does not confirm payment. Keep your Stripe/Link purchase confirmation and these terms.
Cancellation and breaks
Turn off the next monthly renewal using the purchase or subscription management option in your Stripe/Link confirmation. If it is unavailable, contact Link support or email us and we will help forward your request. After cancellation, letters continue until the paid period ends. Annual participation ends after twelve months without renewal. A stop-email link does not cancel your subscription or payments. Skipping an activity or stopping emails does not automatically withdraw from a purchase. You may save adventures for later; there is no requirement to send completed work back.
Withdrawal and refunds
Consumers may withdraw from a distance purchase within 14 days of concluding the contract without giving a reason. This version of our offer does not require you to waive that right because PDF delivery has begun. Withdrawal within that period receives a full refund of the purchase concerned, without deductions for materials already delivered. Submit the request through Stripe/Link support or contact us; we will help arrange it with the merchant of record. Refunds normally use the original payment method, without undue delay and within 14 days of receiving the withdrawal notice. More favourable Stripe/Link policies and mandatory statutory rights remain unaffected. Cancelling a future renewal is separate from withdrawing and requesting a refund.
Withdrawal notice
An email or letter is enough, for example: “I withdraw from my TheUnschoolSchool participation purchase dated …, order number …, purchase email address …, full name …, date …”. A signature is needed only for a paper notice. This template is optional. Children’s details and a reason are not required.
Complaints and missing letters
If materials do not match the contract, are damaged or fail to arrive, email us with the registration email, adventure day and a description. We acknowledge complaints and respond to consumer complaints within 14 days of receipt. For payment matters you can also contact Stripe/Link. Statutory rights to have digital content or services brought into conformity, a price reduction or withdrawal where applicable remain unchanged. Check spam, promotions and mailbox capacity. 8:00 a.m. is the beginning of dispatch, not a guarantee of delivery at that exact time. We address failures on our side and provide missing materials; this does not exclude statutory liability.
Requirements, safety and use
You need email, internet access and a PDF reader. A printer is helpful but not required to read the materials; some activities use paper and ordinary supplies. Shopping and outings depend on your chosen version. An adult provides suitable supervision for cooking, tools, movement and outings according to the child’s age. No special kit is mandatory. Print and use materials privately within your family, including sharing with siblings. Separate named letters require separate participation for each child. Do not resell or publicly distribute full materials without the author’s permission; statutory permitted uses remain unaffected.
Law and changes
Changing the website alone does not retrospectively change the price or essential conditions of an already paid period. Changes affecting future periods require advance information, the right to cancel and compliance with applicable law. Polish law applies without removing mandatory consumer protection in your country of habitual residence. Consumers may seek assistance from the relevant consumer ombudsman, Trade Inspection or UOKiK. Participation in a particular alternative dispute procedure depends on its rules and required consent. We do not impose exclusive jurisdiction of Gdańsk courts.
Back to TheUnschoolSchool