A clear beginning. Your privacy.
V2.2.20 · 18.10.2026
Welcome. Here you can read how participation works, who runs the programme and how we look after your data. The first five adventures do not require payment details.
Operator and contact
Mike Heldt · TheUnschoolSchool Żurawi Trakt 67c, 83-047 Huta Dolna, Polska hello@theunschoolschool.org · +48 517 715 808 Mike Heldt runs the project in his own name. TheUnschoolSchool is the project name, not a separate legal entity. Use the email or postal address above for programme questions, complaints, withdrawal and personal-data requests.
What participation includes
A programme primarily for families with children aged 5–10: a personal PDF adventure letter, a memories page and a Parent Compass. The parent or legal guardian registers and agrees to participation. This is not a statutory school, an accredited course or fulfilment of compulsory schooling. The Academy of Explorers, Luna and Alex belong to our illustrated story; they do not mean individual lessons with a live mentor. We do not promise particular learning outcomes or meetings with other families.
Welcome and five free adventures
After email confirmation, we prepare each child’s welcome pack. The first adventure is sent on the next Monday–Friday day, after 8:00 a.m. Europe/Warsaw time. One new adventure follows each Monday–Friday, including school holidays, in your family’s own sequence. Weekends do not change that sequence. Five free adventures require no payment details and do not start a subscription. Free daily delivery ends after five adventures. With separate optional permission, we send one invitation to paid continuation after adventure five; permission is not a condition of the free programme.
Language and personalisation
Your welcome pack, organisational emails, daily adventure PDFs and Parent Compass use the programme language selected at registration: Polish or English. Browser language and later changes to the website language do not change your family’s saved programme language. Children at the same stage receive the same core idea; personalisation means their name or nickname and chosen form of address, not an individually designed curriculum. A child’s surname, birth date or biological sex is not required.
Prices, purchase and participation period
Monthly plan: 9.99 USD per selected child, charged at purchase and renewed monthly until the next renewal is cancelled. Annual plan: 99 USD per selected child for twelve months, paid once without automatic renewal. Prices include taxes. Your total depends on the number of selected children; Checkout shows the final amount and conditions before payment. If Checkout offers another currency, check its displayed exchange rate and final amount. The paid period begins when payment is confirmed. The next letter is sent the next Monday–Friday day after 8:00 a.m., continuing with the next unsent adventure. Payment on Friday, Saturday or Sunday means the next dispatch is Monday. Participation is for a month or twelve months, not a guaranteed number of PDFs. Earlier purchases retain the conditions confirmed at purchase. These are the prices for the English programme. The Polish programme is priced in PLN. Your family’s saved programme language determines new booking prices; changing the website language alone does not change your programme or an existing subscription. Stripe Managed Payments may present a converted local-currency amount and shows the final currency and total before you pay.
Stripe Managed Payments and confirmation
Stripe Managed Payments handles the purchase as Merchant of Record through the entity named in Checkout and your purchase confirmation. Read the sales terms provided there before paying. Mike Heldt prepares and delivers the programme and provides content-related support. Stripe/Link handles payments and transaction matters. Clicking our website button alone does not confirm payment. Keep your Stripe/Link purchase confirmation and these terms.
Cancellation and breaks
Turn off the next monthly renewal using the purchase or subscription management option in your Stripe/Link confirmation. If it is unavailable, contact Link support or email us and we will help forward your request. After cancellation, letters continue until the paid period ends. Annual participation ends after twelve months without renewal. A stop-email link does not cancel your subscription or payments. Skipping an activity or stopping emails does not automatically withdraw from a purchase. You may save adventures for later; there is no requirement to send completed work back.
Withdrawal and refunds
Consumers may withdraw from a distance purchase within 14 days of concluding the contract without giving a reason. This version of our offer does not require you to waive that right because PDF delivery has begun. Withdrawal within that period receives a full refund of the purchase concerned, without deductions for materials already delivered. Submit the request through Stripe/Link support or contact us; we will help arrange it with the merchant of record. Refunds normally use the original payment method, without undue delay and within 14 days of receiving the withdrawal notice. More favourable Stripe/Link policies and mandatory statutory rights remain unaffected. Cancelling a future renewal is separate from withdrawing and requesting a refund.
Withdrawal notice
An email or letter is enough, for example: “I withdraw from my TheUnschoolSchool participation purchase dated …, order number …, purchase email address …, full name …, date …”. A signature is needed only for a paper notice. This template is optional. Children’s details and a reason are not required.
Complaints and missing letters
If materials do not match the contract, are damaged or fail to arrive, email us with the registration email, adventure day and a description. We acknowledge complaints and respond to consumer complaints within 14 days of receipt. For payment matters you can also contact Stripe/Link. Statutory rights to have digital content or services brought into conformity, a price reduction or withdrawal where applicable remain unchanged. Check spam, promotions and mailbox capacity. 8:00 a.m. is the beginning of dispatch, not a guarantee of delivery at that exact time. We address failures on our side and provide missing materials; this does not exclude statutory liability.
Requirements, safety and use
You need email, internet access and a PDF reader. A printer is helpful but not required to read the materials; some activities use paper and ordinary supplies. Shopping and outings depend on your chosen version. An adult provides suitable supervision for cooking, tools, movement and outings according to the child’s age. No special kit is mandatory. Print and use materials privately within your family, including sharing with siblings. Separate named letters require separate participation for each child. Do not resell or publicly distribute full materials without the author’s permission; statutory permitted uses remain unaffected.
Law and changes
Changing the website alone does not retrospectively change the price or essential conditions of an already paid period. Changes affecting future periods require advance information, the right to cancel and compliance with applicable law. Polish law applies without removing mandatory consumer protection in your country of habitual residence. Consumers may seek assistance from the relevant consumer ombudsman, Trade Inspection or UOKiK. Participation in a particular alternative dispute procedure depends on its rules and required consent. We do not impose exclusive jurisdiction of Gdańsk courts.
Controller and data
Mike Heldt · TheUnschoolSchool Żurawi Trakt 67c, 83-047 Huta Dolna, Polska hello@theunschoolschool.org · +48 517 715 808 Mike Heldt is the programme’s data controller. Adults register; children have no accounts. We collect the parent’s name and email, children’s names or nicknames, chosen forms of address, language, registration and confirmation dates, participation and delivery status. Purchases add the plan, selected children, participation period and Stripe identifiers. Security uses technical session identifiers and abuse-prevention data. We do not request children’s identity documents or national identification numbers.
Purposes and legal bases
Parent data supports requested participation and pre-contract steps (GDPR Article 6(1)(b)). A child’s name or nickname and chosen form of address are processed with guardian consent for personalisation (a). One email invitation to paid continuation requires separate optional email permission and is not required for free adventures. Accounting duties rely on (c); security, necessary logs and legal claims on (f). Consent can be withdrawn without affecting earlier lawful processing. Withdrawing permission for child data may prevent further personalisation; it does not automatically cancel a paid subscription. Contact us to exercise rights or object.
Recipients and transfers
ALL-INKL hosts the website and database; Brevo (Sendinblue) sends email and receives the recipient address, message and personal PDF attachments. Stripe/Link receives the parent email, plan, quantity and technical identifiers; our integration does not pass children’s names to Checkout. Payment details are entered with Stripe, not in our database. Stripe/Link also acts as an independent controller for transaction data under its own privacy policy. Authorised support staff and advisers may access necessary information for accounting or claims. Providers use subprocessors and processing may involve countries outside the EEA. Transfers require an applicable basis, such as an adequacy decision or standard contractual clauses with additional safeguards, depending on the recipient. Ask us for information about applicable safeguards and how to obtain a copy. See brevo.com/legal/privacypolicy/ and stripe.com/privacy for provider information.
Retention
The scheduled technical task deletes unconfirmed registrations after 7 days. It deletes completed or stopped participation without any booking record after 90 days from confirmation if no unresolved deliveries remain. Active participation data is retained to deliver it. Within 90 days after paid participation ends, the operator must delete or anonymise child data unless needed for a specific complaint; this is an operator duty, not an automatic feature of the current panel. Minimum parent, consent, order and claims evidence may remain until the applicable limitation period expires. Tax records are kept as required by law, generally five years from the end of the year in which the tax payment deadline fell. This does not require retaining every PDF or child name for that period. Invitation permission is retained until withdrawal or use, with evidence kept only as needed for legal claims. Logs, queues, cache and backups must be limited to necessary periods and reviewed; ask the operator about particular copies and provider retention. We do not promise immediate deletion from every historic backup.
Your rights
You may request access, correction, deletion, restriction and portability where applicable, withdraw consent, and object to processing based on legitimate interests. You may complain to the Polish supervisory authority, UODO (uodo.gov.pl), or the relevant authority in your country of residence. We normally respond within one month, subject to GDPR extensions. Identity checks use proportionate information. Data provision is voluntary; an email and child identifier are needed for personal letters. Refusing the sales invitation does not limit the five free adventures.
Cookies, security and photographs
We use a necessary session to protect forms and a website-language cookie lasting up to one year. This version uses no advertising pixels or external website analytics. Hosting and email providers may record technical delivery data. We do not use profiling or automated decisions with legal or similarly significant effects. Children do not have to submit work. Publishing submitted photographs or testimonials requires a separate agreement; participation alone does not authorise advertising use of a child’s image. External Stripe/Link Checkout has its own privacy and cookie arrangements.
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